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    Legal notice:

    This document is a translation of an original legal text in German. It is for information purposes only and provided in order to outline the content of the German original. In all matters of interpretation, the German original shall take precedence. The business location of the website and domain owner is Germany; therefore, this website is governed by German Law.

    1. An overview of data protection

    General information

    The following information will provide you with an easy to navigate overview of what will happen with your personal data when you visit our website. The term “personal data” comprises all data that can be used to personally identify you. For detailed information about the subject matter of data protection, please consult our Data Protection Declaration, which we have included beneath this copy.

    Data recording on our website

    Who is the responsible party for the recording of data on this website (i.e. the “controller”)?

    The data on this website is processed by the operator of the website, whose contact information is available under section “Information Required by Law” on this website.

    How is your data recorded?

    We collect your data as a result of your sharing your data with us. This may, for instance, be information you enter into our contact form.

    IT systems automatically record other data when you visit our website. This data comprises primarily technical information (e.g. web browser, operating system, or time the site was accessed). This information is recorded automatically when you access our website.

    What purposes is your data used for?

    A portion of the information is generated to guarantee the error-free running of the website. Other data may be used to analyze your user patterns.

    What rights do you have regarding your information?

    You have the right to receive information about the source, recipients and purposes of your archived personal data at any time without having to pay a fee for such disclosures. You also have the right to demand that your data are rectified, blocked or eradicated. Please do not hesitate to contact us at any time under the address disclosed in section “Information Required by Law” on this website if you have questions about this or any other data protection-related issues. You also have the right to log a complaint with the competent supervising agency.

    Moreover, under certain circumstances, you have the right to demand the restriction of the processing of your personal data. For details, please consult the Data Protection Declaration under section “Right to Restriction of Data Processing.”

    2. General information and mandatory information

    Data protection

    The operators of this website and its pages take the protection of your personal data very seriously. Hence, we handle your personal data as confidential information and in compliance with the statutory data protection regulations and this Data Protection Declaration.

    Whenever you use this website, a variety of personal information will be collected. Personal data comprises data that can be used to personally identify you. This Data Protection Declaration explains which data we collect as well as the purposes we use this data for. It also explains how, and for which purpose the information is collected.

    We herewith advise you that the transmission of data via the Internet (i.e. through e-mail communications) may be prone to security gaps. It is not possible to completely protect data against third-party access.

    Information about the responsible party (referred to as the “controller” in the GDPR)

    The data processing controller on this website is:

    AUTIVV GmbH
    Andrea Weyh
    Kreuzweg 16
    D-98596 Brotterode-Trusetal

    Phone: +49 (0) 157 73613665
    E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

    The controller is the natural person or legal entity that single-handedly or jointly with others makes decisions as to the purposes of and resources for the processing of personal data (e.g. names, e-mail addresses, etc.).

    Revocation of your consent to the processing of data

    A wide range of data processing transactions are possible only subject to your express consent. You can also revoke at any time any consent you have already given us. To do so, all you are required to do is sent us an informal notification via e-mail. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.

    Right to object to the collection of data in special cases; right to object to direct advertising (Art. 21 GDPR)

    In the event that data are processed on the basis of Art. 6 Sect. 1 lit. e or f GDPR, you have the right to at any time object to the processing of your personal data based on grounds arising from your unique situation. This also applies to any profiling based on these provisions. To determine the legal basis, on which any processing of data is based, please consult this Data Protection Declaration. If you log an objection, we will no longer process your affected personal data, unless we are in a position to present compelling protection-worthy grounds for the processing of your data, that outweigh your interests, rights and freedoms or if the purpose of the processing is the claiming, exercising or defense of legal entitlements (objection pursuant to Art. 21 Sect. 1 GDPR).

    If your personal data is being processed in order to engage in direct advertising, you have the right to at any time object to the processing of your affected personal data for the purposes of such advertising. This also applies to profiling to the extent that it is affiliated with such direct advertising. If you object, your personal data will subsequently no longer be used for direct advertising purposes (objection pursuant to Art. 21 Sect. 2 GDPR).

    Right to log a complaint with the competent supervisory agency

    In the event of violations of the GDPR, data subjects are entitled to log a complaint with a supervisory agency, in particular in the member state where they usually maintain their domicile, place of work or at the place where the alleged violation occurred. The right to log a complaint is in effect regardless of any other administrative or court proceedings available as legal recourses.

    Right to data portability

    You have the right to demand that we hand over any data we automatically process on the basis of your consent or in order to fulfill a contract be handed over to you or a third party in a commonly used, machine-readable format. If you should demand the direct transfer of the data to another controller, this will be done only if it is technically feasible.

    SSL and/or TLS encryption

    For security reasons and to protect the transmission of confidential content, such as purchase orders or inquiries you submit to us as the website operator, this website uses either an SSL or a TLS encryption program. You can recognize an encrypted connection by checking whether the address line of the browser switches from “http://” to “https://” and also by the appearance of the lock icon in the browser line.

    If the SSL or TLS encryption is activated, data you transmit to us cannot be read by third parties.

    Information about, blockage, rectification and eradication of data

    Within the scope of the applicable statutory provisions, you have the right to at any time demand information about your archived personal data, their source and recipients as well as the purpose of the processing of your data. You may also have a right to have your data rectified, blocked or eradicated. If you have questions about this subject matter or any other questions about personal data, please do not hesitate to contact us at any time at the address provided in section “Information Required by Law.”

    Right to demand processing restrictions

    You have the right to demand the imposition of restrictions as far as the processing of your personal data is concerned. To do so, you may contact us at any time at the address provided in section “Information Required by Law.” The right to demand restriction of processing applies in the following cases:

    In the event that you should dispute the correctness of your data archived by us, we will usually need some time to verify this claim. During the time that this investigation is ongoing, you have the right to demand that we restrict the processing of your personal data.

    If the processing of your personal data was/is conducted in an unlawful manner, you have the option to demand the restriction of the processing of your data in lieu of demanding the eradication of this data.

    If we do not need your personal data any longer and you need it to exercise, defend or claim legal entitlements, you have the right to demand the restriction of the processing of your personal data instead of its eradication.

    If you have raised an objection pursuant to Art. 21 Sect. 1 GDPR, your rights and our rights will have to be weighed against each other. As long as it has not been determined whose interests prevail, you have the right to demand a restriction of the processing of your personal data.

    If you have restricted the processing of your personal data, these data – with the exception of their archiving – may be processed only subject to your consent or to claim, exercise or defend legal entitlements or to protect the rights of other natural persons or legal entities or for important public interest reasons cited by the European Union or a member state of the EU.

    Rejection of unsolicited e-mails

    We herewith object to the use of contact information published in conjunction with the mandatory information to be provided in section “Information Required by Law” to send us promotional and information material that we have not expressly requested. The operators of this website and its pages reserve the express right to take legal action in the event of the unsolicited sending of promotional information, for instance via SPAM messages.

    3. Recording of data on our website

    Cookies

    In some instances, our website and its pages use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. The purpose of cookies is to make our website more user friendly, effective and more secure. Cookies are small text files that are placed on your computer and stored by your browser.

    Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your leave our site. Other cookies will remain archived on your device until you delete them. These cookies enable us to recognize your browser the next time you visit our website.

    You can adjust the settings of your browser to make sure that you are notified every time cookies are placed and to enable you to accept cookies only in specific cases or to exclude the acceptance of cookies for specific situations or in general and to activate the automatic deletion of cookies when you close your browser. If you deactivate cookies, the functions of this website may be limited.

    Cookies that are required for the performance of the electronic communications transaction or to provide certain functions you want to use (e.g. the shopping cart function), are stored on the basis of Art. 6 Sect. 1 lit. f GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically error free and optimized provision of the operator’s services. If other cookies (e.g. cookies for the analysis of your browsing patterns) should be stored, they are addressed separately in this Data Protection Declaration.

    Server log files

    The provider of this website and its pages automatically collects and stores information in so-called server log files, which your browser communicates to us automatically. The information comprises:

    • The type and version of browser used
    • The used operating system
    • Referrer URL
    • The hostname of the accessing computer
    • The time of the server inquiry
    • The IP address

    This data is not merged with other data sources.

    This data is recorded on the basis of Art. 6 Sect. 1 lit. f GDPR. The operator of the website has a legitimate interest in the technically error free depiction and the optimization of the operator’s website. In order to achieve this, server log files must be recorded.

    Registration on this website

    You have the option to register on our website to be able to use additional website functions. We shall use the data you enter only for the purpose of using the respective offer or service you have registered for. The required information we request at the time of registration must be entered in full. Otherwise, we shall reject the registration.

    To notify you of any important changes to the scope of our portfolio or in the event of technical modifications, we shall use the e-mail address provided during the registration process.

    We shall process the data entered during the registration process on the basis of your consent (Art. 6 Sect. 1 lit. a GDPR). You have the right to revoke at any time any consent you have already given us. To do so, all you are required to do is sent us an informal notification via e-mail. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.

    The data recorded during the registration process shall be stored by us as long as you are registered on our website. Subsequently, such data shall be deleted. This shall be without prejudice to mandatory statutory retention obligations.

    4. Newsletter

    Newsletter data

    If you would like to subscribe to the newsletter offered on this website, we will need from you an e-mail address as well as information that allows us to verify that you are the owner of the e-mail address provided and consent to the receipt of the newsletter. No further data shall be collected or shall be collected only on a voluntary basis. We shall use such data only for the sending of the requested information and shall not share such data with any third parties.

    The processing of the information entered into the newsletter subscription form shall occur exclusively on the basis of your consent (Art. 6 Sect. 1 lit. a GDPR). You may revoke the consent you have given to the archiving of data, the e-mail address and the use of this information for the sending of the newsletter at any time, for instance by clicking on the "Unsubscribe" link in the newsletter. This shall be without prejudice to the lawfulness of any data processing transactions that have taken place to date.

    The data you archive with us for the purpose of the newsletter subscription shall be archived by us until you unsubscribe from the newsletter. Once you cancel your subscription to the newsletter, the data shall be deleted. This shall not affect data we have been archiving for other purposes.

    5. Plug-ins and Tools

    Google Web Fonts

    To ensure that fonts used on this website are uniform, this website uses so-called Web Fonts provided by Google. When you access a page on our website, your browser will load the required web fonts into your browser cache to correctly display text and fonts.

    To do this, the browser you use will have to establish a connection with Google’s servers. As a result, Google will learn that your IP address was used to access our website. The use of Google Web Fonts is based on our interest in presenting our online content in a uniform and appealing way. According to Art. 6 Sect. 1 lit. f GDPR, this is a legitimate interest.

    If your browser should not support Web Fonts, a standard font installed on your computer will be used.

    For more information on Google Web Fonts, please follow this link: https://developers.google.com/fonts/faq and consult Google’s Data Privacy Declaration under: https://policies.google.com/privacy?hl=en.

    Google reCAPTCHA

    We use “Google reCAPTCHA” (hereinafter referred to as “reCAPTCHA”) on our websites. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).

    The purpose of reCAPTCHA is to determine whether data entered on our websites (e.g. information entered into a contact form) is being provided by a human user or by an automated program. To determine this, reCAPTCHA analyses the behavior of the website visitors based on a variety of parameters. This analysis is triggered automatically as soon as the website visitor enters the site. For this analysis, reCAPTCHA evaluates a variety of data (e.g. IP address, time the website visitor spent on the site or cursor movements initiated by the user). The data tracked during such analyses are forwarded to Google.

    reCAPTCHA analyses run entirely in the background. Website visitors are not alerted that an analysis is underway.

    The data is processed on the basis of Art. 6 Sect. 1 lit. f GDPR. It is in the website operators’ legitimate interest, to protect the operator’s web content against misuse by automated industrial espionage systems and against SPAM.

    For more information about Google reCAPTCHA and to review the Data Privacy Declaration of Google, please follow these links: https://policies.google.com/privacy?hl=en and https://www.google.com/recaptcha/intro/android.html.

    Last Updated on: 02-01-2023

    Please note that these General Terms and Conditions are a translation of our German General Terms and Conditions (see “AGB”) that we provide as a courtesy to our English-speaking clients and visitors. The business location of the website and domain owner is Germany; therefore, this website is governed by German Law.

     

    www.docu-shop.com and www.crimp-academy.com are domains of AUTIVV GmbH

     

    Internet portal, distribution of documentations, tutorials and educational materials

    The following terms and conditions apply to business transactions among business people. A business person is a natural or legal person or a company with legal capacity which, when concluding a legal transaction, acts in the capacity of a commercial or self-employed professional entity.

    1. Scope of application

    2. General

    3. Offer and contract

    4. Prices and terms of payment

    5. Payment methods, Default

    6. Delivery and cost

    7. Retention of title

    8. Warranty

    9. Liability

    10. Place of jurisdiction

    11. Copyright

    12. Right of withdrawal

     

    1. Scope of application

    These General Terms and Conditions apply to all orders placed by customers with the online store of AUTIVV GmbH, Kreuzweg 16, 98596 Brotterode-Trusetal.

    The offer in our online store is aimed exclusively at customers who are to be regarded as entrepreneurs within the meaning of Section 14 (1) of the German Civil Code (BGB), i.e. who are acting in the exercise of their commercial or independent professional activity when concluding the contract.

    AUTIVV GmbH (AUTIVV GmbH) and/or third-party service providers, suppliers and subcontractors of AUTIVV GmbH shall provide all deliveries and services exclusively on the basis of these Terms and Conditions.

    We do not recognize any general terms and conditions of the customer that deviate from these terms and conditions in whole or in part unless we have expressly agreed to them in writing. These terms and conditions shall also apply exclusively if we render our services without reservation in the knowledge of conflicting GTC of the customer.

    These General Terms and Conditions shall also apply to future transactions of the parties.

    Amendments to these General Terms and Conditions shall become effective 14 days after their publication on the homepage unless the customer objects to the respective amendments no later than 14 days after publication.

    2. General

    AUTIVV GmbH is entitled to commission third-party service providers, suppliers and subcontractors with the provision of parts or the entire range of services.

    Offers that are directly supplied and invoiced by a third-party service provider, supplier and contractor are explicitly marked in the respective product description.

    An overview and further information can be found in our suppliers and manufacturers directory.

    AUTIVV GmbH is entitled to change the service providers and subcontractors commissioned with the implementation at any time without separate notification, as far as this does not result in any disadvantages for the customer.

    The language of negotiations shall be German or English.

    Verbal collateral agreements, contract supplements and amendments, in particular as far as they modify these terms and conditions, are only valid if confirmed in writing by AUTIVV GmbH.

    3. Offer and contract

    Your contractual partner is AUTIVV GmbH.

    The presentation of our range of products and services in the online store and on the websites does not represent a legally binding offer within the meaning of §§ 145 ff BGB, but a non-binding online catalog. Our product range consists of digital content (hereinafter also: downloads). You can add products or downloads to the shopping cart without obligation. You can make corrections at any time in the order process before sending the order. You place a binding order for the downloads contained in the shopping cart by clicking the order button ('buy'). After sending the order, you will receive a confirmation of receipt of your order by e-mail.

    The system automatically checks the specified VAT-ID of the customer (mandatory field). The order process can be completed only with valid VAT-ID. If you cannot complete the order process, please contact us by e-mail (This email address is being protected from spambots. You need JavaScript enabled to view it.).

    The offers of AUTIVV GmbH and/or third-party service providers, suppliers and subcontractors are subject to change. We reserve the right to correct errors or incompleteness in product information or prices. We also reserve the right to make product changes, especially in the case of adaptation to technical progress. Application advice is given to the best of our knowledge based on existing experience. However, all data and information on the suitability and application of the materials and information are non-binding and do not exempt the business customer from carrying out his own tests and trials. The purchase contract is concluded by acceptance of the order by AUTIVV GmbH and/or its third-party service providers, suppliers and subcontractors. The customer waives receipt of a declaration of acceptance, § 151 sentence 1 BGB.

    The confirmation of the conclusion of the contract is made by AUTIVV GmbH either via an order confirmation or by delivery of the ordered goods.

    If the ordered goods are no longer in stock at AUTIVV GmbH and/or its third-party service providers, suppliers and subcontractors after conclusion of the contract or may not be delivered for legal reasons, AUTIVV GmbH and/or its third-party service providers, suppliers and subcontractors may either offer and deliver goods of equivalent quality and price as a replacement or withdraw from the contract. If the customer does not accept the replacement delivery, he may return it to AUTIVV GmbH and/or its third-party service providers, suppliers and subcontractors at their expense. AUTIVV GmbH and/or its third-party service providers, suppliers and subcontractors shall reimburse the business customer for any payments already received immediately after receipt of the rejected replacement delivery or after declaration of withdrawal from the contract. In the event of force majeure or similar events, including but not limited to shortage of materials, operational disruptions, strikes, lockouts or official measures - in each case also at the suppliers of AUTIVV GmbH and/or its third-party service providers, suppliers and subcontractors - as well as untimely and incorrect self-deliveries, AUTIVV GmbH and/or its third-party service providers, suppliers and vicarious agents shall be entitled to withdraw from the contract in whole or in part or, at its own discretion, to postpone the delivery for the duration of the impediment.

    4. Prices and terms of payment

    The prices stated in our online store and on the websites are net prices.

    For B2B sales within the EU, the sales tax is payable at the place of the recipient (buyer). In the case of B2B sales within Europe, the tax liability is reversed (=Reverse Charge procedure). In the case of sales to third countries, no sales tax is incurred; taxes are paid directly by the customer in the destination country.

    In the case of digital content, all deliveries are always made against prepayment, unless otherwise agreed.

    5. Payment methods, Default

    (1) In our online store, the payment methods that can be selected for the respective customer are indicated in each case.

    (2) In the event of payment by credit card, the purchase price shall be reserved on the customer's credit card at the time of the order ("authorization"). The actual charge to the Customer's credit card account will occur at the time we ship the goods to the Customer.

    (3) If the Customer selects a payment method offered by PayPal, the payment shall be processed via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter: "PayPal"), subject to the PayPal Terms of Use, available at https://www.paypal.com/de/webapps/mpp/ua/useragreement-full or - if the Customer does not have a PayPal account - subject to the Terms for Payments without a PayPal Account, available at https://www.paypal.com/de/webapps/mpp/ua/privacywax-full. If the customer pays by means of a payment method offered by PayPal that can be selected in the online ordering process, the seller already declares acceptance of the customer's offer at the time the customer clicks the button that completes the ordering process.

    (4) If a payment method offered via the payment service "Stripe" is selected, the payment will be processed via the payment service provider Stripe Payments Europe Ltd, 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (hereinafter "Stripe"). The individual payment methods offered via Stripe will be communicated to the Customer in the Seller's online store. For the processing of payments, Stripe may use other payment services, for which special payment conditions may apply, to which the customer may be informed separately. Further information on Stripe is available on the Internet at https://stripe.com/.

    (5) If the customer defaults on a payment, he shall be obliged to pay the statutory default interest in the amount of 9 percentage points above the base interest rate. In addition, there shall be a claim to payment of a lump sum in the amount of 40 euros. We reserve the right to claim further damages.

    (6) If the customer does not meet his payment obligations on time or if it becomes apparent that his financial circumstances are no longer sufficient for any credit granted or deferment of payment, we shall be entitled to declare all outstanding claims due immediately or to demand the provision of security.

    6. Delivery and cost

    Download products (digital content that is not delivered on physical media) do not incur shipping charges.

    Download products can be downloaded via a link communicated by e-mail.

    The sending of this e-mail with access data for the execution of the download takes place after the conclusion of the contract (in case of agreed prepayment after the time of your payment transfer).

    7. Retention of title

    If the seller delivers before payment, he retains ownership of the delivered goods until the purchase price owed has been paid in full.

    8. Warranty

    The complaint period for obvious defects is 8 days. Recognizable defects shall only be taken into account if they are notified within ten days after receipt of the goods and hidden defects within ten days after their discovery. For all notices of defects, it is mandatory to state the reasons in writing and to enclose supporting documents. The warranty obligation is initially limited to replacement delivery or rectification. Should the replacement delivery or the rectification of defects fail within a reasonable period of time, the business customer shall be free to demand, at his discretion, a reduction of the remuneration (abatement) or cancellation of the contract (redhibition).

    9. Liability

    AUTIVV GmbH and/or its third-party service providers, suppliers and agents shall be liable:

    • In the full amount of the damage in the event of gross negligence on its part and on the part of its executive employees, in addition
    • On the merits for any culpable breach of material contractual obligations, as well as outside of such obligations, also for gross negligence of subcontractors, unless AUTIVV GmbH and/or its third-party service providers, suppliers and subcontractors can exempt themselves from such liability by virtue of commercial practice.
    • The amount in the last two groups of cases to compensation of the typically foreseeable damage. The customer is advised of the need for consistent data backup to avoid further damage.
    • Materials by download and interactive content
      The software provided is created and tested according to current technical standards and is suitable for normal use on standard PCs. AUTIVV GmbH is not liable for costs incurred by the customer due to defective software (e.g. maintenance, repair or removal of defects). The exclusion does not apply to damages for which liability is mandatory due to indispensable legal regulations.
    • AUTIVV GmbH is not liable for consequences that may arise due to downloads from internet websites!

    10. Place of jurisdiction

    The place of fulfillment, also for the buyer's obligations, and the place of jurisdiction is the seller's registered business address. German law shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG).

    11. Rights of use for publications, presentations and other educational materials

    Copyright:

    All content is provided with corresponding copyright notices of the owners of the processed information (text and image material). These copyright notices must be observed!

    Copyright notice:

    No part of AUTIVV GmbH's (Crimp Academy, Docu-Shop) own content of any documentation, tutorial and educational material may be reproduced in any form (print, photocopy, electronic media or any other process) or processed, duplicated or distributed using electronic systems without written permission from AUTIVV GmbH (AUTIVV GmbH). In case of infringement, a fine of up to 10,000.- Euro (in words: ten thousand Euro) is to be expected.

    12. Right of withdrawal

    The offers are directed exclusively at commercial customers. Digital content, such as downloads of publications, e-books or training videos cannot be revoked.

    By placing an order, the customer expressly consents to the seller commencing the execution of the contract (i.e., in practice, the transfer of data) before the expiry of the withdrawal period and confirms his knowledge that his right of withdrawal expires upon his consent to the execution of the contract.

    A confirmation of the expiration of the right of withdrawal on durable medium according to § 312f BGB will be provided with the invoice.

    www.crimp-academy.com is a domain of AUTIVV GmbH

     

    AUTIVV GmbH
    Kreuzweg 16
    98596 Brotterode-Trusetal

    Ph. +49 157 73613665
    E-Mail: info(at)crimp-academy.com
    www.crimp-academy.com

    Commercial Register: Amtsgericht Jena HRB 520055
    VAT-ID: DE356586030

    Authorized representative:
    Andrea Weyh – Management

    Courses

    Courses

    You can focus on basic and advanced know-how in the form of interactive online and inhouse courses or Webinars. Individual contents are also possible.

    more
    Documentations

    Documentations

    Find out everything you need to know for our comprehensive technical publications, technical reference works, and interactive training modules.

    more
    Crimppedia

    Crimppedia

    Crimppedia is the technical library for cable processing and crimping technology and a joint project of KabelForum.com and Crimp-Academy.com.

    Visit crimppedia
    Online shop

    Online shop

    Soon you will be able to purchase and download our electronic documentation and interactive training tools directly online, around the clock.

    Go to Online shop

    Who will benefit from these materials?

    • All operators working with hand tools, semi- or fully automated machines for wire cutting, stripping and crimping: understand the ins and outs of crimped connections and avoid errors in the process.
    • Wiring harness OEM-production and maintenance
    • QA - Quality Management Representatives in charge of monitoring, verification, assessment and safety of electronic connections: deepen the knowledge for an even better understanding, get tools to optimize the processes and tests.
    • People who are responsible in the company for the education and training of crimp operators: you receive comprehensible documentation, with many clear graphics and precise descriptions, which help to explain and convey this specialized knowledge.
    • Your customers: will be happy with your excellent crimp quality, so will be in it for the long term.
    • Wiring harness designers
    • Not only users of crimping tools benefit, but of course also manufacturers of such tools. Naturally, the designers and quality officers must be thoroughly familiar with these topics. Also, sales people will greatly benefit from expert knowledge in this field, because they will better understand the quality needs of their clients.

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